Your Two-Sided Marketplace Startup Has Customers, Now What?

Getting customers is one thing, keeping them is another

Joe Procopio
6 min readJun 7, 2021

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image by pch.vector

Digital marketplaces have been a popular startup trend for a while, and there doesn’t appear to be an end in sight.

I still get a couple questions a week from founders of two-sided marketplaces (2SMs), the digital middleware between customer and…

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Joe Procopio

I'm a multi-exit, multi-failure entrepreneur. NLG pioneer. Building TeachingStartup.com & GROWERS. Write at Inc.com and BuiltIn.com. More at joeprocopio.com