Why Startups Suck At Customer Success

Your customers aren’t going to love your product right away

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What is great customer success?

Why startups are terrible at making customers successful

What does a customer success team look like?

But customer success isn’t just a team, it’s built into the product

How startups create great customer success

I’m a multi-exit, multi-failure entrepreneur. Building Precision Fermentation & Teaching Startup. Former Spiffy & Automated Insights. More at joeprocopio.com

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