This Is Our Startup’s Net Promoter Score Since Launch. And Here’s What It Means.
NPS is an imperfect metric for startups, so learn to use it wisely
6 min readMay 10, 2022
Do you know your Net Promoter Score? Should you? And do you know what it means for your startup?
A lot of entrepreneurs aren’t marketers, And let’s face it, many entrepreneurs aren’t great at…