The Most Important Question To Ask Your Customers

Lessons learned building my startup to help other startups

Joe Procopio
7 min readAug 15, 2022

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image by diana grytsku

I’ve built over a dozen B2C and B2B startups over the last two decades, including two right now — one VC-backed high-growth company and my own bootstrapped project. One common thread across all of these companies is this inescapable fact:

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Joe Procopio

Multi-exit, multi-failure entrepreneur. NLG pioneer & eService expert. Building TeachingStartup.com & GetSpiffy.com. Uncommon founder. More at joeprocopio.com