That’s a broad topic, Andre, but I appreciate where you’re coming from. I’ll take a stab at one angle. Loyalty is a two-way street, especially in startup where talent seems to bounce around more often. We went through a period at Automated Insights where we had the culture so tight that we didn’t lose a single employee for like 2 years. But then the gates opened and market dynamics finally took over. I think we could have done more to generate more loyalty among the employees, but you can also go too far before some people start to take advantage, and that brews trouble too.

I’m a big loyalty person, maybe too much. One thing I won’t do, however, is let loyalty trump problems in the workplace. In other words, an employee can make all the mistakes they want, but if they’re a continual problem, I can’t let them impact the rest of the team.