How Startups Develop a Customer Success Strategy

Are you working hard to make your customers successful?

What is Customer Success and how do you get it?

What are the goals of Customer Success?

How does Customer Success achieve these goals?

How do you build Customer Success into your organization?

How does Customer Success fit into the organization?

What kind of data does Customer Success need?

I’m a multi-exit, multi-failure entrepreneur. Sold ExitEvent. Building & GetSpiffy. Former Automated Insights. More info at

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store