How Startups Build Products That Customers Will Pay For

Six steps to establishing a successful customer-driven build process

image by pikisuperstar

Why the customer is (almost) always right

Always ask, always listen

Always respond and respond positively

Always build on trends, never on request

Always ask the revenue question

Always roadmap it first

Always experiment before you commit

I’m a multi-exit, multi-failure entrepreneur. Sold ExitEvent. Building & GetSpiffy. Former Automated Insights. More info at

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